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AWS problems impact Amazon, Disney, Smartsheet, Canva and other online services

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If you’re having problems buying items or logging in to Amazon.com this morning, you’re not alone, and thanks to the widespread use of Amazon Web Services, the problem isn’t limited to Amazon.

Disney, League of Legends, Smartsheet, Canva and other online services are down or reporting problems for some customers.

The official AWS Service Health Dashboard reports increased error rates for services such as Elastic Cloud Compute (EC2), Amazon Connect, and the DynamoDB database service, all out of its Northern Virginia region.

Smartsheet, the Bellevue-based work management company, reports as of 9:19 a.m. Pacific time, “Our AWS partner has communicated that they have identified the root cause and are actively working on a recovery.”

On Amazon, the problem has manifested in a variety of ways, making it difficult for some users to purchase items, call up their order history, and even log into Amazon’s special website for COVID-19 test results.

Developing story, more to come.

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